How to Manage a Camel
Mick Hides from the "How to Manage a Camel" Blog summarizes the essence of change management nicely:
The problem is that change involves everyone and everyone must be involved. Leaders must not only gain the buy-in, but also set the standard and reinforce the change on a daily basis. All change involves loss. Basically you have to give up one way of thinking/working and replace with a better (you hope) way of thinking/working. In a work environment, it takes a great deal of effort to get back to being as efficient and effective as you were before.
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