Monday, March 31, 2008

Day 2 in Nexus - Working with Systems

After a short warming up, we are listening to a panel discussion of four folks talking about sustaining change.

Pamela Thialt talks about a story from Frazer Health Authority in British Columbia, Canada, servicing 1.4 million people. They used large scale methodolgies to engage stakeholders across different levels. Among other interventions, they designed a 2 days visioning conference abotu day, evening and night care, and another 2 days visionig conference to create a strategic design for the deliverey of services to patients with Acquired Brain Injury. The latest intervention is the collaborative design of a new hospital, through series of conferences including design, transition and implementation. What is important for Pamela is they have succeeded to engage people in multi-stakeholder dialogues. Read more...

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